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Smart Savings Hub
Find answers to our most frequently asked questions.
Getting started
- What information do I need to switch to Biscuit?
- Can I keep my old account open while switching to Biscuit?
- How long does it take to switch to Biscuit?
- Does switching current accounts affect my credit score?
- Will my Direct Debits transfer automatically when I switch to Biscuit?
- Can I switch to Biscuit using the Current Account Switch Service (CASS)?
- I’ve been asked to upload documents to support my application, how should I do this?
- What's a Smart Savings Hub?
- Can I save as a business?
- What documents might I need?
- How safe is my money? What is 'FSCS' protection?
