What’s the status of my Biscuit bank account application?

Check the Zopa app first – it'll show if you need to provide any extra verification documents to complete your application. Find out what to do if your ID verification failed.

Applications are usually quick, but in some cases we're required to run extra checks, which can mean things take a little longer.

If you've already submitted everything and it's been under a week, there's nothing more to do – just keep an eye out for an email from us. If it's been more than a week, get in touch and we'll look into it.