What is the bereavement process at Zopa?
watch_laterUpdated 2 days ago
First, we’d like to offer our sincere condolences – we understand this can be a difficult time. If you’re the friend or family member of a Zopa customer who has passed away, we want to make this process as simple as possible for you.
The easiest way to notify us
We understand that managing financial matters after a bereavement can feel overwhelming. The quickest way to let us know about a death is by completing our online form through NotifyNow, a free death notification service that helps simplify the administrative process.
Once you’ve submitted the form, our specialist bereavement partner, Phillips & Cohen Associates, will be in touch to explain what happens next.
What you’ll need
To help us update our records, we’ll usually need:
Your contact details
Details of the person who has passed away
If we need any other information, we’ll let you know.
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