What happens if I miss a payment?

If we’re unable to collect your payment automatically, we’ll let you know by email or SMS.

You can then make a manual payment through your online account.

Missed or late payments may be reported to credit reference agencies. This means other lenders will be able to see them, which could affect your ability to obtain credit in the future.

If you’re experiencing financial difficulties, please contact us through live chat as soon as you can. We’re here to help and can talk you through the support options available.